Describes procedures used by the St. Paul Public Library (Minnesota) to gather input from patrons to use in developing a new strategic plan. The use of group interviews and a survey to identify which roles of the library were important to users and which services supported each role is explained. (two references) (LRW)

Discusses psychographics, lifestyle characteristics, and the cluster system of targeted market analysis and their potential use by public libraries for correlating lifestyles in local communities and collection development. Preliminary studies are reviewed, data verification is discussed, future research is suggested, and six lifestyle tables are…

This study examined patron survey results and nonlibrary consumer activity in a small community to define convenient public library hours. No correlation between library and commercial enterprise activity was found, although some recommendations on library service were suggested by the data. The questionnaire is appended. (23 references) (MES)