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Lancaster, F. W. – Public Libraries, 1990
Discusses the advantages of evaluation of library services and provides examples of decisions that might be aided through evaluation. The three attributes of library service of most concern to the evaluator--costs, effectiveness, and benefits--are considered. Describes general principles of cost-effectiveness and cost-benefit studies in the…
Descriptors: Cost Effectiveness, Evaluation Methods, Library Administration, Library Research
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Van House, Nancy A.; Childers, Thomas – Public Libraries, 1991
Discusses methods of evaluation that can be used to measure public library effectiveness, based on a conference sponsored by the Council on Library Resources. Topics discussed include the Public Library Effectiveness Study (PLES), quantitative and qualitative evaluation, using evaluative information for resource acquisition and resource…
Descriptors: Conferences, Evaluation Methods, Futures (of Society), Governance
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Zweizig, Douglas L. – Public Libraries, 1987
Discusses current issues in measuring library effectiveness, including rapid technological changes and increasing obsolescence in librarians' competencies; increased pressure for accountability; tools to help libraries become what they determine they should be rather than conforming to national standards; and how to determine the validity and…
Descriptors: Evaluation Methods, Library Administration, Library Automation, Library Planning