Describes successful programs for latchkey youth in public libraries. Information was gathered from 17 libraries described in the book "Latchkey Children in the Library Community." Four years later, four libraries expanded their programs, seven modified them, and six no longer offered programs. (JKP)

Examines how the libraries of Dade, Broward, and Collier counties have responded with user-centered services to meet the diverse needs of South Florida's Hispanic population. The services are tailored to each system's population, provide services integral to ongoing operations, establish outreach efforts, and bring library services to the people.…

Examines the view that a mix of services would increase the value of the public library to the community. Several services, including services to business and industry, local and state governments, youth, and nonprofit and social-issue agencies are proposed, and their potential impact is discussed. (Contains five references.) (KRN)

Describes the history and development of the Queens Borough (New York) Public Library's New Americans Program that was designed to meet the needs of a culturally and linguistically diverse community. Highlights include outreach services, language classes, collection building, and examples of specific programs for Hispanic, Chinese, and Korean…

Twelve community telephone surveys administered to the residents of 34 Connecticut towns measured their knowledge, attitudes, and use related to public library services. Results suggested needed improvements in collection development, the importance of location, and residents' willingness to pay more per year for library services. (SLW)