Describes procedures used by the St. Paul Public Library (Minnesota) to gather input from patrons to use in developing a new strategic plan. The use of group interviews and a survey to identify which roles of the library were important to users and which services supported each role is explained. (two references) (LRW)

Coauthor of two widely cited manuals on public library planning and evaluation says continued reliance on the works may be detrimental and suggests five additional areas to include in a revised planning manual: future visioning; locally developed service roles; planning for technology; managing evaluation data; and community needs assessment.…

Argues that obstacles exist in the Public Library Association (PLA) planning process that can be resolved by developing relationships between materials in the collection and PLA roles. Proposes changes to help reduce conflict in the PLA planning process and discusses process obstacles, relationships as the key providing better service, and…

Summarizes the results of a survey of state library agencies regarding the degree to which they encourage and assist public libraries in the use of "Planning and Role Setting for Public Libraries" and "Output Measures for Public Libraries," tools that are the accepted standards for planning and performance measurement. (LRW)

Proposes steps to help libraries improve services for a growing older adult population. Suggested actions include talking with gerontological professionals, implementing an agenda to address issues affecting older adult information needs, and promoting greater interagency cooperation among individuals and groups who work with the aging. (JMV)

Describes a program designed to induce small public libraries in Vermont to move beyond the minimum standards of service. Highlights include long-range planning; peer review by librarians and trustees from libraries that have completed the program; the role of town meetings; role setting for the library; and mission statements. (LRW)

Presents revision of the original "Guidelines for Establishing Information and Referral Service in Public Libraries," adopted by the Public Library Association Board of Directors on January 22, 1980. The revision approved on January 8, 1985, reflects changes in terminology and in the information and referral field during past five years. (EJS)

Discussion of the need for strategic planning in public libraries highlights a case study of a small resort town library, the Crawford Memorial Library, in Monticello, New York. Deciding on specific library roles and planning their implementation are described, and the importance of environment and competition in strategic planning is explained.…

Describes a project in which 15 public libraries in the Bay Area Library and Information System undertook simultaneous local planning using the Public Library Development Program planning and role setting process. Areas discussed include planning team workshops and meetings, implementation of the planning process, writing the planning document,…

Describes guidelines issued by the Public Library Association which base evaluation of individual public libraries on community standards rather than national; identify eight basic roles of the library within the community; and provide a suggested process for libraries and communities to assess service needs and determine which activities to…

Provides background information and copies a report by Marlys Cresap and Marilyn Nickelsburg on a statewide conference of children's librarians. Highlights include a survey of children's services in Iowa libraries and presentations on the history and philosophy of children's services (Margaret Bush) and the role of children's librarians (Barbara…

Presents transcript of interviews with three administrators of small rural libraries. Highlights include state and national encouragement of marketing efforts; funding for in-service education for rural public librarians; changing roles of rural public libraries; library standards; and advice for newly appointed directors. (LRW)

With a decreasing federal presence, the public library must proactively develop its own presence in the National Information Infrastructure. This article examines current federal policy and new roles for libraries in ensuring connectivity, and offers recommendations for implementing both. Contains a summary of policy initiatives and strategies for…

Three urban library systems asked their patrons to read descriptions of seven library roles and to select the role that best described why they were visiting the library. From these patron surveys, each library system was able to develop profiles of the roles that its libraries play in the community. (Contains two references.) (SLW)

Twelve community telephone surveys administered to the residents of 34 Connecticut towns measured their knowledge, attitudes, and use related to public library services. Results suggested needed improvements in collection development, the importance of location, and residents' willingness to pay more per year for library services. (SLW)