Reports results of a survey of state library agencies' research on public library operations and services. The appendix provides information on the contact person, the title of the study, and availability of materials for the 29 agencies responding to the survey. A copy of the questionnaire is included. (13 references) (MES)

Summarizes the highlights of a report on the results of a 1989 survey conducted by the National Center for Education Statistics (NCES) to obtain current information on the availability and usage of services for children in public libraries. The design of the questionnaire and unasked questions for future research are mentioned. (EAM)

Surveys conducted in 142 urban public libraries examined customer satisfaction, comparisons with other libraries, and factors affecting satisfaction. Overall, customers were satisfied with their libraries but experienced different levels of satisfaction based on convenience, availability of materials and information, and services facilitating…

In 1993, the Phoenix Public Library's Special Needs Center conducted a needs assessment by surveying current and past library users and staff to determine what improvements in services were needed for patrons having all types of disabilities. The needs assessment process, general findings, and rewards of engaging in this project are described.…

Discusses the Public Library Data Service survey results in regard to children's services. Data are presented on annual circulation, circulation per capita, program attendance, collection turnover rates, and the materials budget. (EA)

Data on the 81 largest libraries in the "Public Library Data Service '96 Statistical Report" were examined to determine the validity of commonly held assumptions, namely that the age, educational level, and economic status of a community correlate, one way or another, with public library use and support in that community. No evidence to…

Plots trends in the growth of Internet use. Discusses pornography on the Web, using filters, and the ALA response. Reports results of a survey of Internet availability within Pennsylvania public libraries. Findings indicate more than 90% of respondents offer access to the Internet, nearly 80% do not use filters, and 50% attempt to control access…

Based on a 1993 survey of 187 children's librarians in 14 states, this status report summarizes and discusses data representing input measures, output measures, fill rates, and special questions about the relationship between school and public libraries. It makes recommendations for improving the quantity and quality of data used to make decisions…

Explains the criteria by which 50 public libraries were chosen as outstanding, and reports the results of a survey of the directors which focused on major problems in libraries; desired goals in administration and technical and public services; predicted trends; stage of computerization; and sources of information and new ideas. (CLB)

Discusses the findings of a national survey of public libraries that focused on service to older adults. Areas discussed include services most frequently provided, services to the institutionalized, the impact of ageism on library policies, and the extent of cooperation with other agencies. (18 references) (CLB)

Discusses results of a survey of state library agencies that was conducted to determine current practices for the provision of consultants and workshops for the improvement of reference services in public libraries. The necessity of continuing education is considered, implications for library schools are examined, and future research is suggested.…

This study examined patron survey results and nonlibrary consumer activity in a small community to define convenient public library hours. No correlation between library and commercial enterprise activity was found, although some recommendations on library service were suggested by the data. The questionnaire is appended. (23 references) (MES)

Describes the incongruence between the service priorities of the public library community and the public. The results of a public poll on library roles (e.g., educational support, independent learning, preschool programs, community information, reference, and popular materials) and an analysis of public library data for 1992 are compared and…

Provides background information and copies a report by Marlys Cresap and Marilyn Nickelsburg on a statewide conference of children's librarians. Highlights include a survey of children's services in Iowa libraries and presentations on the history and philosophy of children's services (Margaret Bush) and the role of children's librarians (Barbara…

Describes a survey of public libraries that addressed the presence of latchkey children in libraries, library policies regarding this population, and services that are or should be offered. In-depth interviews with 10 librarians explored ideal responses to latchkey children, advice on library services, and community services for children. (14…