Reports results of a survey of library patrons which investigated: (1) reasons patrons choose the public library for popular nonprint materials; (2) whether patrons using the library for nonprint materials tend to use print materials during their visits; and (3) how use of nonprint materials affects patrons' perceptions of their libraries. (MES)

Maryland's third unobtrusive reference/information survey, which was conducted by an independent consulting firm, found that good reference service is a result of variables within each librarian's control. Training programs that were developed after previous surveys appear to have increased librarians' effectiveness. Findings of the survey are…

Reports results of a survey of state library agencies' research on public library operations and services. The appendix provides information on the contact person, the title of the study, and availability of materials for the 29 agencies responding to the survey. A copy of the questionnaire is included. (13 references) (MES)

Summarizes the highlights of a report on the results of a 1989 survey conducted by the National Center for Education Statistics (NCES) to obtain current information on the availability and usage of services for children in public libraries. The design of the questionnaire and unasked questions for future research are mentioned. (EAM)

Analyzes the responses from 1,554 Carnegie public libraries that responded to a survey designed to determine the present status of their buildings. Data by state show buildings still being used as libraries and those used for other purposes, and the preservation of at least one original Carnegie building is recommended. (LRW)

Surveys conducted in 142 urban public libraries examined customer satisfaction, comparisons with other libraries, and factors affecting satisfaction. Overall, customers were satisfied with their libraries but experienced different levels of satisfaction based on convenience, availability of materials and information, and services facilitating…

Discusses library circulation figures as a reflection of the success of library services and describes merchandising techniques that have produced a 137 percent circulation increase at Queens Borough Public Library over the past seven years. Merchandising techniques such as minibranches, displays, signage, dumps, and modified shelving are…

Discussion of private fund raising by public libraries focuses on a survey of public library directors that was conducted to obtain information about successful fund-raising strategies. Highlights include uses of money raised; identifying funding sources and prospects; examples of successful activities; and gift policies. (Contains four…

In 1993, the Phoenix Public Library's Special Needs Center conducted a needs assessment by surveying current and past library users and staff to determine what improvements in services were needed for patrons having all types of disabilities. The needs assessment process, general findings, and rewards of engaging in this project are described.…

Discusses the Public Library Data Service survey results in regard to children's services. Data are presented on annual circulation, circulation per capita, program attendance, collection turnover rates, and the materials budget. (EA)

Data on the 81 largest libraries in the "Public Library Data Service '96 Statistical Report" were examined to determine the validity of commonly held assumptions, namely that the age, educational level, and economic status of a community correlate, one way or another, with public library use and support in that community. No evidence to…

Plots trends in the growth of Internet use. Discusses pornography on the Web, using filters, and the ALA response. Reports results of a survey of Internet availability within Pennsylvania public libraries. Findings indicate more than 90% of respondents offer access to the Internet, nearly 80% do not use filters, and 50% attempt to control access…

Presents preliminary results of Clearwater Public Library's study of the usefulness of "Output Measures for Public Libraries" as an indicator of reference performance, and the impact of collection development choices on reference output measures. Data on turnover rate, in-library use, reference fill rate, and reference transactions per…

Based on a 1993 survey of 187 children's librarians in 14 states, this status report summarizes and discusses data representing input measures, output measures, fill rates, and special questions about the relationship between school and public libraries. It makes recommendations for improving the quantity and quality of data used to make decisions…

Explains the criteria by which 50 public libraries were chosen as outstanding, and reports the results of a survey of the directors which focused on major problems in libraries; desired goals in administration and technical and public services; predicted trends; stage of computerization; and sources of information and new ideas. (CLB)