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Altman, Ellen; Brown, Sara – Public Libraries, 1991
Describes a plan developed by the Phoenix Public Library that involved all librarians working in branches in defining what constitutes excellence in professional performance in the areas of collection development, reference and reader's advisory services, and community interaction. Characteristics related to excellence are identified, and…
Descriptors: Branch Libraries, Librarian Attitudes, Librarians, Library Collection Development

Lester, June; And Others – Public Libraries, 1994
A library school dean, a public library director, and a recent graduate working as a public librarian give their reactions to a set of competencies recently developed by the Public Library Association's Education for Public Librarians Committee. Background and future plans for the document are also explained. (SLW)
Descriptors: Competence, Competency Based Education, Curriculum Development, Deans