Describes a plan developed by the Phoenix Public Library that involved all librarians working in branches in defining what constitutes excellence in professional performance in the areas of collection development, reference and reader's advisory services, and community interaction. Characteristics related to excellence are identified, and…

Describes a project that modified the fill rate survey from "Output Measures for Public Libraries" to assess the library needs of middle school children. The resulting development of an up-to-date, graded nonfiction collection and its impact on library use by middle schoolers is discussed. The modified survey form is included. (five…

Narrative text and 6 tables provide information about a survey of 105 libraries on materials spending: number of questionnaires sent and returned; number and percentage of libraries with a materials spending policy; how percentages were determined; average (mean) percentage spent for materials; change in percent spent for materials in recent…

Reports the findings of a questionnaire distributed to public libraries that serve populations over 100,000 that addressed the professional information needs of librarians. Three major areas are discussed: topics for staff involvement on a national level; conference program formats conducive for such involvement; and major concerns of public…