Provides one approach to a comprehensive library staff development program that addresses the needs of both the new and long-term employee. Discusses keys to successful employee orientation, primary objectives to staff development, developing and enhancing employee knowledge through small training sessions, ensuring opportunities to develop…

Four contributors to this column, including two administrators, a support staff member, and an educator responsible for training technical assistants, discuss training and recognition programs for support staff, with particular emphasis on empowerment strategies that have proven effective. (AEF)

Describes the North Suburban Library System (Chicago) experience of becoming a Learning Organization which involves issues relating to management, decision making, knowledge transfer, and empowerment at all staff levels. Discusses teamwork, collaborative efforts, communication, information sharing, annual planning, and staff development and…

Reports the findings of a questionnaire distributed to public libraries that serve populations over 100,000 that addressed the professional information needs of librarians. Three major areas are discussed: topics for staff involvement on a national level; conference program formats conducive for such involvement; and major concerns of public…