Involving Patrons in the Role-Setting Process.

D'Elia, George; And Others

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Peer reviewed

ERIC Number: EJ438031

Record Type: Journal

Publication Date: 1991

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0163-5506

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Involving Patrons in the Role-Setting Process.

D'Elia, George; And Others

Public Libraries, v30 n6 p338-45 Nov-Dec 1991

Describes procedures used by the St. Paul Public Library (Minnesota) to gather input from patrons to use in developing a new strategic plan. The use of group interviews and a survey to identify which roles of the library were important to users and which services supported each role is explained. (two references) (LRW)

Descriptors: Correlation, Library Planning, Library Role, Library Services, Public Libraries, Questionnaires, Surveys, User Needs (Information)

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A