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Hagman, Jessica – Public Services Quarterly, 2012
Twitter is a microblogging site, one where users send out messages of no more than 140 characters. The messages, known as tweets, can be seen by anyone who follows the account. Twitter is free, but free as in kittens, not as in pizza. To use it effectively, it will take time to learn the language and develop content. When used effectively, Twitter…
Descriptors: Web 2.0 Technologies, Library Automation, Library Development, Library Services
Bottorff, Tim – Public Services Quarterly, 2011
Wise and careful selection of materials remains among the most important and enduring duties of the librarian--and also among the most difficult. The author has found this to be especially true in a specialized-subject library, where traditional collection development methods do not always yield good results. While collection development practices…
Descriptors: Library Services, Librarians, Library Materials, Library Development
Penner, Katherine – Public Services Quarterly, 2011
As 21st century librarians, we have made apt adjustments for reaching out into the digital world, but we need to consider the students who still use library services within our walls. We can use available handheld, mobile technologies to help patrons too shy to approach the desk and free library staff to bring reference service directly to patrons.
Descriptors: Reference Services, Library Services, Library Automation, Library Development
Bell, Colleen – Public Services Quarterly, 2006
What would it take for libraries to provide their patrons with the same kind of success in finding information using their resources as they achieve with Google, and as quickly? This author asserts that the answer is not that complicated: be more like Google, and then move beyond Google. With the technology available right now, this is not an…
Descriptors: Web Sites, Academic Libraries, Internet, Library Services