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Direct linkGonzalez, Marvin E.; Quesada, Gioconda; Gourdin, Kent; Hartley, Mark – Quality Assurance in Education: An International Perspective, 2008
Purpose: The purpose of this paper is to utilize quality function deployment (QFD), Benchmarking analyses and other innovative quality tools to develop a new customer-centered undergraduate curriculum in supply chain management (SCM). Design/methodology/approach: The researchers used potential employers as the source for data collection. Then,…
Descriptors: Undergraduate Study, Distance Education, Academic Education, Benchmarking
Sauber, Matthew H.; McSurely, Hugh B.; Tummala, V. M. Rao – Quality Assurance in Education: An International Perspective, 2008
Purpose: This paper aims to show the process of designing and measuring learning competencies in program development. Design/methodology/approach: The paper includes cross-sectoral comparisons to draw on programmatic and pedagogical strategies, more commonly utilized in vocational education, and transfer the application of these strategies into…
Descriptors: Assignments, Higher Education, Textbooks, Quality Control
