Suggests guidelines for library service to college and high school debaters: (1) learn how educational debate is structured; (2) assess the level of debate activity in the area; (3) determine appropriate levels of service; (4) evaluate and/or supplement existing resources; (5) provide services required; and (6) provide recognition. (37 references)…

The Read Illinois project was launched by the Illinois State Library in 1981 to initiate adult service efforts to promote appreciation of the state's literary heritage. The program draws together and provides support to writers, scholars, teachers, librarians, publishers, and booksellers by organizing literary activities for adults and young…

Reports the results of a survey which examined the response of academic libraries to the needs of deaf students in terms of reference services, staff interaction with students, bibliographic instruction, formal policies, and outreach programs. Several recommendations to improve library services to deaf students are presented. The questionnaire is…

Identifies aspects of reference services amenable to evaluation, discusses the need for measures of service quality as well as quantity, presents modifications of current measures that meet this need, and stresses the importance of linking performance measures to library planning. (CLB)

These guidelines for library services designed to meet the particular needs of older adults cover special library materials, outreach programs, utilization of older adults as volunteers and employees, relationships with other agencies, and including this population in library planning and resource allocations. (CLB)

Discusses the need for reference librarians to learn reference materials well enough to be able to review materials and correctly refer patrons to information sources. The review process is outlined and some evaluation of current reference services is provided. (CLB)

Discussion of barriers that prevent open and free access to government information highlights federal policies toward reduced data collection for and dissemination of agency studies and privatization of these functions; the use of microforms and computer technologies as media for government information; and the quality of depository library…

This annotated bibliography of materials dealing with the evaluation of library reference services is arranged by category including literature success, quality, and accuracy of answers; cost and task analysis; interviews and communication; classification of reference questions; reference collections; staff availability; use and nonuse of…