Descriptor
| Library Services | 2 |
| Reference Services | 2 |
| Cognitive Processes | 1 |
| Females | 1 |
| Information Retrieval | 1 |
| Information Systems | 1 |
| Library Circulation | 1 |
| Library Surveys | 1 |
| Males | 1 |
| Measurement Techniques | 1 |
| Models | 1 |
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Source
| RQ | 2 |
Author
| Benson, James | 2 |
| Clark, Philip M. | 1 |
| Maloney, Ruth Kay | 1 |
Publication Type
| Journal Articles | 1 |
| Reports - Evaluative | 1 |
Education Level
Audience
| Researchers | 1 |
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Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Peer reviewedClark, Philip M.; Benson, James – RQ, 1985
Proposes and investigates feasibility of using three new variables in addition to simple activity counts in measuring reference services: (1) user questioning regardless of where activity occurs; (2) treating individual user and question as unit of analysis; and (3) examination of questioning in context of other library use. (11 references) (EJS)
Descriptors: Females, Library Circulation, Library Services, Library Surveys
Peer reviewedBenson, James; Maloney, Ruth Kay – RQ, 1975
Analyzes the search process, isolating the pertinent elements that make up a search and identifying the many decision points in the process. (Author/PF)
Descriptors: Cognitive Processes, Information Retrieval, Information Systems, Library Services
