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Peer reviewed Peer reviewed
Kleiner, Jane P. – RQ, 1991
Discussion of performance appraisal and evaluation focuses on a peer review and evaluation process of reference services that was developed at Louisiana State University. Formative evaluation principles are discussed, user survey results are reported, and a checklist for implementing a peer desk review process is provided. (20 references) (LRW)
Descriptors: Check Lists, College Libraries, Formative Evaluation, Higher Education
Peer reviewed Peer reviewed
Kleiner, Jane P. – RQ, 1987
This description of Info Trac, a laser disc periodical reference system, reviews professional reactions to the system and several user studies. Criticisms are discussed to define the role of such systems in research libraries, and data are presented in five tables. (17 references) (MES)
Descriptors: Academic Libraries, Higher Education, Optical Data Disks, Reference Materials
Peer reviewed Peer reviewed
Kleiner, Jane P. – RQ, 1985
Presents microcomputer-based information retrieval system in public access mode and describes preparations, procedures, and use developed and recorded during first year of operation at Louisiana State University. A detailed analysis of month-long free trial period (user status, major areas of study, subjects searched) and 10 conclusions and…
Descriptors: College Libraries, Computer Software, Higher Education, Information Retrieval