Contains papers presented at the Cooperative Reference Service Committee program during the 1981 ALA Annual Conference, including discussions of the Library of Congress Reference Correspondence Referral program, the University of Illinois Slavic Reference Service, the functions of the British Library Lending Division, and national-level…

Presents the results of a survey of academic libraries belonging to the Association of Research Libraries (ARL) concerning the availability and accessibility of OCLC (via dedicated or dial access terminals) for use by reference personnel. The methodology of the survey is described and data are presented in five tables. (JL)

The role of public services librarians in collection development is examined in light of changes being brought to libraries by finances, cooperation, and information access. Highlights include situation in academic and special libraries, attributes of successful reference librarians and choices affecting collection developing, collection…