Provides a definition of reference books based on their organizational structure and describes an empirical study which was conducted in three libraries to identify types of book organization and determine their frequency in reference departments and stack collections. The data are analyzed and shown to support the definition. (EM)

Assessed library instruction initiatives with respect to OPACs by surveying 414 academic, public, school, and special libraries. Most participants' libraries have modified library OPAC software; librarians continue to teach use of the online catalog; few systems have built-in tutorials; and few have computer-assisted instruction. (Author/JKP)

Discusses kinds of problems public librarians encounter in the process of providing legal and health information. Data are compared from two surveys of reference librarians who provide legal and health information services in Ontario (Canada) public libraries, and implications for collection development are suggested. (17 references) (LRW)

Summarizes the results of a survey of 200 public libraries and AIDS service agencies that was conducted to investigate the willingness of library directors to establish AIDS information services and the extent of cooperation between libraries and AIDS service agencies. Community responses are discussed, and implications for future development are…

Discusses the use of the Internet for ready reference and considers limitations, reference policy, and cost issues. Highlights include general reference sources; database searching on the Internet; Gopher; bibliographic control and access to Internet resources; personnel issues; and levels of service. (Contains 30 references.) (LRW)

Discusses the needs of remote users of online public access catalogs (OPACs). User expectations are discussed; problems encountered by remote-access users are examined, including technical problems and searching problems; support services are described, including instruction, print guides, and online help; and differences from the needs of…

Discussion of the use of academic libraries by external users focuses on a study that investigated how libraries deal with local business people as external users. Literature on external access to academic libraries is reviewed, and fee-based information services are considered. (42 references) (LRW)

Deals with the difficulties that arise in overcoming the physical and bibliographic problems of microform government publications. Areas discussed include accessing documents, arranging collections, and type of physical facilities and equipment needed. Practical suggestions for promoting use of microforms documents are given. (Author/EM)

Discussion of various alternatives for privatization of the National Technical Information Service (NTIS) being studied by the Department of Commerce highlights issues identified in the April 1986 notice in the Federal Register, representative users' comments, the range of NTIS services and products, and the implications of privatization for…

Presents an annotated bibliography for librarians of access tools for publications and documents of specialized agencies of the United Nations (UN). A brief review of the nature and purpose of the UN specialized agencies is included, along with general sources for information on UN agencies. (seven references) (LRW)

Ohio State University Library studied abilities of undergraduates to identify correct sources for answering reference questions when using the online catalog and the Sourcefinder database with its new Question Unit feature. Users located subjects and instructions at a greater percentage with Sourcefinder than with the online catalog. Topics…

Addresses the importance of effective screen and menu design for online public access catalogs, and the responsibility of the instruction librarian to learn required technological information, such as MARC format, in order to influence design. Other concerns for those involved in screen design include screens for gateways, system modules, local…

This study examined the inclusiveness of eight indexes and abstracts of presumable interest in communication arts, and found that none of them provided comprehensive access to articles chosen from a core list of communication arts journals. The implications of the findings for the teaching of search strategies and for editorial policies on…

These guidelines for library services designed to meet the particular needs of older adults cover special library materials, outreach programs, utilization of older adults as volunteers and employees, relationships with other agencies, and including this population in library planning and resource allocations. (CLB)

Discusses the use of the OCLC Authority File for answering reference questions. Contents of the authority file are described, including personal, corporate, conference, and geographic names, uniform titles, and subject headings; accessing the authority file is explained; searching strategies are discussed; and examples of authority records are…