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Lanier, Don; Wilkins, Walter – RQ, 1994
Discusses the use of the Internet for ready reference and considers limitations, reference policy, and cost issues. Highlights include general reference sources; database searching on the Internet; Gopher; bibliographic control and access to Internet resources; personnel issues; and levels of service. (Contains 30 references.) (LRW)
Descriptors: Access to Information, Cataloging, Computer Networks, Costs

Diaz, Karen R. – RQ, 1997
Describes a study conducted at Ohio State University libraries that gauged success using the Library Resources Network by having 43 users complete an exercise that forced them to make database selections, use a variety of database interfaces, and select appropriate terminology. Sample screen displays and the questionnaire used are appended.…
Descriptors: Academic Libraries, Computer Interfaces, Computer Networks, Databases