Distinguishes between managers (administrators) and leaders (innovators) and argues that while managers outnumber leaders in most organizations, new leaders are essential if organizations are to move into the future. Defines leadership and discusses leadership qualities in libraries, instruction librarians and leadership, collaborative leadership…

Applies the anthropological concepts of culture shock and ethnocentricity to problems of computer and nonprint literacy in an electronic library. The role of librarians as agents of socialization is discussed, and the concept of education as a lengthy, ongoing process is considered. (Contains 12 references.) (LRW)