Discusses the evaluation of library instruction through observations of student and faculty at the reference desk of university libraries. Bad effects (guilt, overconfidence, indignation) and good effects (patience, adventurousness, trust) of library instruction are noted, and characteristics of more successful academic library instruction are…

Discusses academic library funding and suggests the use of management techniques by instructional librarians for developing new curriculum. Topics include techniques of instructional administration; collaboration between instructional librarians and faculty; needs assessment; strategic planning; pilot projects; implementation and evaluation; and…