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Jahoda, Gerald; Olson, Paul E. – RQ, 1972
A better understanding of the reference process can result in better reference services. Seven models and flowcharts representing different approaches to reference work are reproduced and discussed. (4 references) (DH)
Descriptors: Information Science, Library Science, Library Services, Library Technical Processes
Peer reviewed Peer reviewed
Stych, F. S. – RQ, 1972
Students of reference work need help in developing search strategies. The general knowledge of the student and the size of the collection should be considered, then decision factors such as language, time available, amount of information required and space can be ranked. (2 references) (DH)
Descriptors: Information Retrieval, Information Science, Library Education, Library Science
Peer reviewed Peer reviewed
Knapp, Sara, D.; Zych, Maria L. – RQ, 1977
Presented are the results of a study which examined the scope of the ERIC data base. Recommendations include a more explicitly stated policy for selective indexing of data base and indexing procedures, and also a consideration of indexing, but not abstracting, relevant dissertations. (AP)
Descriptors: Abstracting, Citation Indexes, College Libraries, Databases