NotesFAQContact Us
Collection
Advanced
Search Tips
Showing all 2 results Save | Export
Peer reviewed Peer reviewed
Neill, S. D. – RQ, 1985
Two aspects of Karl Popper's philosophy are applied to reference process: process is viewed as series of problem-solving situations amenable to analysis using Popper's problem-solving schema. Reference interview is analyzed in context of Popper's postulate that books contain autonomous world of ideas existing apart from mind of knower. (30…
Descriptors: Epistemology, Information Needs, Information Retrieval, Information Seeking
Peer reviewed Peer reviewed
Dervin, Brenda; Dewdney, Patricia – RQ, 1986
Describes a strategy for query negotiation, based on a sense-making approach, which enables librarians to understand queries from users' viewpoint. The results of tests of the neutral questioning approach in workshops for librarians are discussed along with participating librarians' responses to this technique. (MBR)
Descriptors: Communication (Thought Transfer), Communication Skills, Evaluation, Information Seeking