This five-article section on current issues in reference and adult services highlights origins of American Library Association's Reference and Adult Services Division, history and development of RQ's column "The Exchange," 25 years of adult services articles, documents reference service and changing attitudes of librarians, and library…

Instructional objectives developed by Direct Patron Access to Computer-Based Reference Systems Committee, American Library Association, are designed to facilitate library instruction where online systems are used directly by patrons, and intended for librarians who are devising instructional programs for online systems in school, special, public,…

Examines the commitment to bibliographic instruction in academic research libraries by comparing the existing instructional practices, clienteles, staff involvement, and support structure in those libraries having bibliographic instruction coordinators with those in which the instructional programs are still managed directly by reference…