Reference librarians must, if they hope to survive, retool in preparation for becoming the interface between the patron and computer-based information systems. This involves sharpening the interview technique and understanding where to plug into the information flow process. (4 references) (Author)

Applies the anthropological concepts of culture shock and ethnocentricity to problems of computer and nonprint literacy in an electronic library. The role of librarians as agents of socialization is discussed, and the concept of education as a lengthy, ongoing process is considered. (Contains 12 references.) (LRW)

Discusses several concerns about nature of online public access catalogs (OPAC) that have particular import to reference librarians: user passivity and loss of control growing out of "human-machine interface" and the larger social context; and the tendency of computerized bibliographic systems to obfuscate human origins of library…