Discusses the needs of remote users of online public access catalogs (OPACs). User expectations are discussed; problems encountered by remote-access users are examined, including technical problems and searching problems; support services are described, including instruction, print guides, and online help; and differences from the needs of…

Discusses basic principles of human-computer interface design that will be helpful to librarians involved in designing effective OPAC (Online Public Access Catalog) screens. Highlights include physical features; general principles; menu screens; commands; inquiry screens; messages, including help screens; and organizational considerations,…

Compares the effectiveness of five online systems in facilitating interlibrary services. The OCLC Interlibrary Loan (ILL) subsystem, the Research Libraries Group (RLG) Message System, the University of Toronto Library Automation System (UTLAS), and two others are evaluated with respect to the request verification, location, request transmission,…

Describes a study that electronically monitored 11 public access terminals at the University of Colorado libraries to produce transaction logs that were used to gather statistics and analyze users' behavior when searching online catalogs. Implications for search instruction and systems design are suggested. (Contains 13 references.) (LRW)

Describes how automation improves genealogical reference services and access to sources at the Genealogical Library, Salt Lake City, Utah. Highlights include specialized access strategies to the computer-output microfiche catalog, the creation of a union catalog, special outputs from an automated system, and future developments in library…

Reports on a transaction log study of the online catalog at North Carolina State University-Raleigh that was conducted to determine users' searching behavior and the problems they experienced. Failure rates for various searches are examined, usage patterns are described, and results are compared with data from earlier studies. (seven references)…

Discusses the need to reevaluate bibliographic instruction in academic libraries for an expanded online environment based on experiences at Moorhead State University (Minnesota). Topics addressed include the addition of databases to local online catalogs; student searching; search patterns; database characteristics; student search skills; library…

Describes a study conducted at the University at Albany, State University of New York, to identify reasons for library users failing to locate items in the online catalog. An analysis of interlibrary loan requests for items owned by the library is described, and implications for library instruction and staffing are suggested. (eight references)…

Briefly reviews the current developments in public access catalogs and poses questions for the public service librarian. (FM)

Presents the results of a survey of academic libraries belonging to the Association of Research Libraries (ARL) concerning the availability and accessibility of OCLC (via dedicated or dial access terminals) for use by reference personnel. The methodology of the survey is described and data are presented in five tables. (JL)

Addresses the importance of effective screen and menu design for online public access catalogs, and the responsibility of the instruction librarian to learn required technological information, such as MARC format, in order to influence design. Other concerns for those involved in screen design include screens for gateways, system modules, local…

Explores the differences between the filing rules designed by the Library of Congress and those of the American Library Association. (FM)

Includes an evaluation of turnkey circulation systems used to support online catalogs (Richard Boss), results of a survey to determine user attitudes toward online catalogs (Kenneth Dowlin), a description of Ohio State University's library control system (Susan Miller), and a profile of a user-designed subject retrieval system (Kaske and Sanders).…

Discusses the role librarians have assumed in the implementation of AACR 2/catalog closing at the Library of Congress (LC), speculates on how AACR 2 will affect public service librarians in patron interactions, and describes LC's plans to inform/instruct/train staff and the public regarding the changes. (Author)

In January 1980, the Library of Congress will freeze its card catalogs preparatory to going online and adopt the cataloging rules of AACR 2. Related issues of particular interest to public service librarians include revisions of LC subject headings, possible use of arbitrary symbols for the shelflist, and the degree of linkage between the pre-1980…