Discusses the needs of remote users of online public access catalogs (OPACs). User expectations are discussed; problems encountered by remote-access users are examined, including technical problems and searching problems; support services are described, including instruction, print guides, and online help; and differences from the needs of…

There is a communications gap between library users and the cataloger. Library of Congress classification may not seem logical to the user not indoctrinated into Library-Think.'' The author urges reference workers to be aware of and try to bridge the gap. (DH)

Describes a workshop program for patron instruction in the use of the Ohio State University Libraries' Library Control System (LCS), a circulation system that is evolving into an online catalog. The instructional objectives, attendance levels, participant characteristics, and success of the workshops are outlined, and seven references are…

Describes a study that electronically monitored 11 public access terminals at the University of Colorado libraries to produce transaction logs that were used to gather statistics and analyze users' behavior when searching online catalogs. Implications for search instruction and systems design are suggested. (Contains 13 references.) (LRW)

This study examined the effect of the availability of an academic online catalog on the use of academic libraries by college-bound high school seniors to determine: (1) degree of academic library use in connection with research projects; (2) use of the catalog to search for library materials; and (3) the nature of library materials used. (12…

Discusses the need to reevaluate bibliographic instruction in academic libraries for an expanded online environment based on experiences at Moorhead State University (Minnesota). Topics addressed include the addition of databases to local online catalogs; student searching; search patterns; database characteristics; student search skills; library…

Describes a study conducted at the University at Albany, State University of New York, to identify reasons for library users failing to locate items in the online catalog. An analysis of interlibrary loan requests for items owned by the library is described, and implications for library instruction and staffing are suggested. (eight references)…

Discusses several concerns about nature of online public access catalogs (OPAC) that have particular import to reference librarians: user passivity and loss of control growing out of "human-machine interface" and the larger social context; and the tendency of computerized bibliographic systems to obfuscate human origins of library…

Addresses the importance of effective screen and menu design for online public access catalogs, and the responsibility of the instruction librarian to learn required technological information, such as MARC format, in order to influence design. Other concerns for those involved in screen design include screens for gateways, system modules, local…