The problems confronting the interlibrary loan (ILL) librarian and the costs of ILL services, based on a survey of twenty libraries, are reported. (NH)

The day-to-day problems encountered with interlibrary loans are described. (MF)

An overview is presented of the American Library Association's interlibrary load code. The article is the text of a speech given at the University of Colorado in Boulder in October 1969. (MF)

Compares the effectiveness of five online systems in facilitating interlibrary services. The OCLC Interlibrary Loan (ILL) subsystem, the Research Libraries Group (RLG) Message System, the University of Toronto Library Automation System (UTLAS), and two others are evaluated with respect to the request verification, location, request transmission,…

Reports on place of the Festschrift--collection of essays written by several different scholars and published in honor of one scholar--in the library collection. Topics covered include definitions, history and development, occasions for publishing of Festschriften, bibliographic control, nomenclature, circulation, quality, and Festschrift as…

Examines two traditional approaches to the measurement of library service--the gathering of circulation and reference statistics--and relates them in a statistical model in an attempt to define real standards against which a library's activity can be compared. Graphs comparing reference and circulation statistics are included. (Author/JD)

Includes an evaluation of turnkey circulation systems used to support online catalogs (Richard Boss), results of a survey to determine user attitudes toward online catalogs (Kenneth Dowlin), a description of Ohio State University's library control system (Susan Miller), and a profile of a user-designed subject retrieval system (Kaske and Sanders).…

Proposes and investigates feasibility of using three new variables in addition to simple activity counts in measuring reference services: (1) user questioning regardless of where activity occurs; (2) treating individual user and question as unit of analysis; and (3) examination of questioning in context of other library use. (11 references) (EJS)

Describes simple, unobtrusive method of determining who uses government publications by analyzing manual check-out circulation data at Arkansas State University. Per capita circulation and cross-tabulation results, analysis by classification number, document circulation and library circulation statistics, and publications that make up more than…

Argues that current library policy and practice of insuring interlibrary loan transactions are inconsistent and confusing. Responsibility for loss in various situations is defined, methods of valuation for loaned materials are discussed, and the need for insuring theses and dissertations is questioned. (Author/JL)

Describes a computer aid developed to assist in academic library reference service using the DataPhase Circulation System, an automated system that features full cataloging records in database and permits local programing. Access points (subject, type of reference work, course) and database structure and user screens are highlighted. (EJS)

A study of genre fiction classification used circulation data and a patron questionnaire to test whether physically separating fiction into categories will increase use; marking spines with category labels will increase use; use of classified fiction will increase with library size; and classification will increase the number of different books…