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Peer reviewedClark, Philip M.; Benson, James – RQ, 1985
Proposes and investigates feasibility of using three new variables in addition to simple activity counts in measuring reference services: (1) user questioning regardless of where activity occurs; (2) treating individual user and question as unit of analysis; and (3) examination of questioning in context of other library use. (11 references) (EJS)
Descriptors: Females, Library Circulation, Library Services, Library Surveys
Peer reviewedCook, Kevin L. – RQ, 1985
Describes simple, unobtrusive method of determining who uses government publications by analyzing manual check-out circulation data at Arkansas State University. Per capita circulation and cross-tabulation results, analysis by classification number, document circulation and library circulation statistics, and publications that make up more than…
Descriptors: Classification, College Libraries, Data Analysis, Data Collection
