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Confidentiality of Online Bibliographic Searches: Attitudes and Practices.
Peer reviewed Peer reviewed
Isbell, Mary K.; Cook, M. Kathleen – RQ, 1986
Academic librarians in Illinois were surveyed to determine their attitudes toward and recordkeeping practices for online searches. Findings indicate that confidentiality is considered to be as important for online searches as for circulation records, but that recordkeeping practices and attitudes toward subject and client disclosure do not assume…
Descriptors: Academic Libraries, Confidential Records, Confidentiality, Ethics
Valuing a Document Delivery System.
Peer reviewed Peer reviewed
Estabrook, Leigh Stewart – RQ, 1986
Users of a search/document delivery service in a large engineering firm were surveyed to determine the amount and relevancy of information received, time saved by using the service, dollar value of information received, number of employees using or seeing the information, and any improvement in the firm's competitive position. (EM)
Descriptors: Cost Effectiveness, Costs, Information Services, Library Research
How Do Patrons Search the Online Catalog When No One's Looking? Transaction Log Analysis and Implications for Bibliographic Instruction and Systems Design.
Peer reviewed Peer reviewed
Wallace, Patricia M. – RQ, 1993
Describes a study that electronically monitored 11 public access terminals at the University of Colorado libraries to produce transaction logs that were used to gather statistics and analyze users' behavior when searching online catalogs. Implications for search instruction and systems design are suggested. (Contains 13 references.) (LRW)
Descriptors: College Libraries, Computer System Design, Higher Education, Library Catalogs
Locally Loaded Databases and Undergraduate Bibliographic Instruction.
Peer reviewed Peer reviewed
Reed, Lawrence L. – RQ, 1993
Discusses the need to reevaluate bibliographic instruction in academic libraries for an expanded online environment based on experiences at Moorhead State University (Minnesota). Topics addressed include the addition of databases to local online catalogs; student searching; search patterns; database characteristics; student search skills; library…
Descriptors: College Libraries, Databases, Higher Education, Library Catalogs
Library Reference Services.
Peer reviewed Peer reviewed
Miller, Constance; And Others – RQ, 1985
Seven articles on library reference services highlight reference obsolescence in academic libraries, major studies of unobtrusive reference tests, methods for evaluating reference desk performance, reference interview evaluation, problems of reference desk control, online searching by end users, and reference collection development in…
Descriptors: Interviews, Librarians, Library Administration, Library Collection Development