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Heim, Kathleen M. – RQ, 1986
As background for defining public library adult services in the 1980s the perceived role of the public library in the United States since its inception is summarized and changing definitions are analyzed. Data collection and analysis plans for the Adult Services in the Eighties Project are described. (EM)
Descriptors: Adults, History, Library Planning, Library Role
Peer reviewed Peer reviewed
Verhoeven, Stanley; And Others – RQ, 1996
Examines the disproportionate use of reference desk service by users not affiliated with the university based on a survey conducted at Georgia State University. Topics include the use of these statistics to justify extra funding, and decision making regarding reference desk staffing. (Author/LRW)
Descriptors: Academic Libraries, Decision Making, Higher Education, Library Funding
Peer reviewed Peer reviewed
Goldhor, Herbert – RQ, 1987
Discusses sources of available data on reference questions asked and answered in public libraries, and analyzes data collected between 1970 and 1985 in nine states. National data from libraries in the United States, Canada, and Great Britain are also presented. (Author/MES)
Descriptors: Data Analysis, Library Services, Library Statistics, Public Libraries
Peer reviewed Peer reviewed
Bunge, Charles A. – RQ, 1986
A survey of public and academic libraries conducted to obtain information on length of reference desk shifts and proportion of the reference librarian's time spent at the desk found the two-hour weekday shift to be the most common, and that librarians typically work 7 to 21 hours per week at the desk. (EM)
Descriptors: Academic Libraries, Guidelines, Higher Education, Library Statistics
Peer reviewed Peer reviewed
Roysdon, Christine M.; Elliott, Laura Lee – RQ, 1988
Describes a campuswide library services network at Lehigh University which includes electronic question answering, bibliographic services, and online search applications. Statistics on network use are presented. (eight references) (MES)
Descriptors: Academic Libraries, Bibliographies, Futures (of Society), Higher Education
Peer reviewed Peer reviewed
Dalrymple, Prudence Ward; And Others – RQ, 1991
Describes a study that designed and tested an interlibrary loan (ILL) measurement tool to be used by all types and sizes of libraries in Illinois. Topics discussed include data collection processes, use of the information for resource sharing, and a continuing education program to help librarians use the ILL forms. Sample forms are appended.…
Descriptors: Data Collection, Interlibrary Loans, Library Cooperation, Library Statistics
Peer reviewed Peer reviewed
McCartney, Elizabeth J. – RQ, 1989
Describes a study that examined the effect of adding retrospective conversion holdings to OCLC on the number of interlibrary loan requests received, and determined the added costs or benefits of the project. Findings discussed include the impact of the library's use of OCLC and the effect of types of materials cataloged on interlibrary loan…
Descriptors: Bibliographic Utilities, Cost Effectiveness, Interlibrary Loans, Library Statistics