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| RQ | 2 |
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Peer reviewedEmerson, Katherine; And Others – RQ, 1974
A summary and four papers from a symposium, held at the 1974 American Library Association Conference, dealing with the feasibility and desirability of measuring reference service. (PF)
Descriptors: Conference Reports, Conferences, Library Research, Library Services
Peer reviewedClark, Philip M.; Benson, James – RQ, 1985
Proposes and investigates feasibility of using three new variables in addition to simple activity counts in measuring reference services: (1) user questioning regardless of where activity occurs; (2) treating individual user and question as unit of analysis; and (3) examination of questioning in context of other library use. (11 references) (EJS)
Descriptors: Females, Library Circulation, Library Services, Library Surveys
