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Neumann, Kathleen M.; Weeks, Gerald D. – RQ, 1981
Discusses a model telephone reference service focusing on the application of library experience to the design of an online system. The inclusion of current ready reference materials in the database of future automated systems is suggested, and 11 references are listed. (RAA)
Descriptors: Computers, Databases, Library Automation, Library Services

Reed, Lawrence L. – RQ, 1993
Discusses the need to reevaluate bibliographic instruction in academic libraries for an expanded online environment based on experiences at Moorhead State University (Minnesota). Topics addressed include the addition of databases to local online catalogs; student searching; search patterns; database characteristics; student search skills; library…
Descriptors: College Libraries, Databases, Higher Education, Library Catalogs