Reviews the benefits and disadvantages of online searching in the context of cooperative reference network services. The cost effectiveness of centralization of online information retrieval services, problems associated with doing searches at the network level, and subsidizing search services are discussed. (Author/JL)

Tabulation of an academic library's record of improved success rate and fill time for interlibrary loans utilizing the OCLC interlibrary loan subsystem supports continued use of four common-sense rules: use OCLC first; use other union lists next; select smallest nearby library; spread requests among small libraries. Twelve references are cited.…

Compares the effectiveness of five online systems in facilitating interlibrary services. The OCLC Interlibrary Loan (ILL) subsystem, the Research Libraries Group (RLG) Message System, the University of Toronto Library Automation System (UTLAS), and two others are evaluated with respect to the request verification, location, request transmission,…

Focuses on the design and capabilities of the WLN (Washington Library Network) computer system to provide reference and other public service functions. Specific topics addressed include bibliographic formats for microform and online catalogs, bibliographic standards for reference use, the effects of AACR 2, and the growth of the WLN system.…

Presents the results of a survey of academic libraries belonging to the Association of Research Libraries (ARL) concerning the availability and accessibility of OCLC (via dedicated or dial access terminals) for use by reference personnel. The methodology of the survey is described and data are presented in five tables. (JL)

The role of public services librarians in collection development is examined in light of changes being brought to libraries by finances, cooperation, and information access. Highlights include situation in academic and special libraries, attributes of successful reference librarians and choices affecting collection developing, collection…