Describes a study that examined patron response to and success in using bibliographic databases on CD-ROM. Perceived needs for training and satisfaction with the system were measured by asking patrons about ease of use, search success, their need for assistance, and preferences for CD-ROM or print research tools. The questionnaire used is…

Provides evaluation criteria for use in evaluating online searchers that were developed by a committee of the American Library Association (ALA). Objectives that searchers should strive to achieve are divided into six sections: technical skills, knowledge base, interpersonal skills, search interview, search execution, and professional…

This overview of the review literature is designed to assist librarians selecting CD-ROMs, applications software, and online databases. Described are specific directories, periodicals, review sources, and indexes that review electronic technologies. A chart analyzing the features of these sources is included. (EA)

Describes a study conducted at Illinois State University that compared the results achieved by library users searching the ERIC database on CD-ROM with the results achieved by individual and teamed skilled intermediaries. Evaluation of library services is discussed, patron search strategies are examined, and strategies for improving patron…

Reports results of an electronic survey of users of CD-ROM databases at a university library. Data are presented on experience level, database selection, how users learned of the service, use of multiple databases, favorite features, user satisfaction, preferred source of help, research strategies, and use of printed versions. A copy of the…

An examination of OCLC's EPIC service and standard video reference tools revealed that EPIC was more comprehensive in finding video titles on the popular or specialized topics of bonsai, genealogy, karate, and holography, because of its keyword searching ability on the massive OCLC database. (11 references) (EA)

Describes a survey of academic librarians that investigated issues relating to CD-ROM indexes, including print index cancellations; cost versus other factors in cancellations; database vendors' charging structure; CD-ROM durability; student preference for CD-ROM over print; and effective use without librarian assistance. (22 references) (LRW)

Describes a survey of library users at Hofstra University that was conducted to determine how well end-user search services satisfy information needs and the extent to which users apply concepts and techniques emphasized in the training program. The impact of thesaurus use is examined and modifications in training are recommended. (four…