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The Impact of CD-ROM on Reference Departments.
Peer reviewed Peer reviewed
Salomon, Kristine – RQ, 1988
A survey of 121 academic libraries examined five general areas of CD-ROM use: (1) user and librarian acceptance; (2) impact on the printed source; (3) cost; (4) assistance and maintenance; and (5) user confusion with multiple computer resources. A copy of the questionnaire is appended. (12 references) (MES)
Descriptors: Academic Libraries, Costs, Higher Education, Library Surveys
Information Specialists' Use of Machine-Assisted Reference Tools: Evaluation Criteria.
Peer reviewed Peer reviewed
Beck, Susan J., Ed. – RQ, 1991
Provides evaluation criteria for use in evaluating online searchers that were developed by a committee of the American Library Association (ALA). Objectives that searchers should strive to achieve are divided into six sections: technical skills, knowledge base, interpersonal skills, search interview, search execution, and professional…
Descriptors: Databases, Evaluation Criteria, Information Scientists, Interpersonal Competence
Searching Databases on CD-ROM: Comparison of the Results of End-User Searching with Results from Two Modes of Searching by Skilled Intermediaries.
Peer reviewed Peer reviewed
Lancaster, F. W.; And Others – RQ, 1994
Describes a study conducted at Illinois State University that compared the results achieved by library users searching the ERIC database on CD-ROM with the results achieved by individual and teamed skilled intermediaries. Evaluation of library services is discussed, patron search strategies are examined, and strategies for improving patron…
Descriptors: Bibliographic Databases, Comparative Analysis, Evaluation Methods, Higher Education
An Evaluation of OCLC's EPIC as a Resource for Subject Access to Videos.
Peer reviewed Peer reviewed
Palmer, Joseph W. – RQ, 1992
An examination of OCLC's EPIC service and standard video reference tools revealed that EPIC was more comprehensive in finding video titles on the popular or specialized topics of bonsai, genealogy, karate, and holography, because of its keyword searching ability on the massive OCLC database. (11 references) (EA)
Descriptors: Abstracts, Cataloging, Comparative Analysis, Costs
End-User Searching: Program Review and Future Prospects.
Peer reviewed Peer reviewed
Barbuto, Domenica M.; Cevallos, Elena E. – RQ, 1991
Describes a survey of library users at Hofstra University that was conducted to determine how well end-user search services satisfy information needs and the extent to which users apply concepts and techniques emphasized in the training program. The impact of thesaurus use is examined and modifications in training are recommended. (four…
Descriptors: College Libraries, Databases, Futures (of Society), Higher Education