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Optical Disc Systems in Libraries: Problems and Issues.
Peer reviewed Peer reviewed
Harter, Stephen P.; Jackson, Susan M. – RQ, 1988
Discusses optical disc (CD-ROM and videodisc) reference sources in terms of: (1) databases; (2) system characteristics; (3) end-user searching; (4) education and training requirements; (5) staffing; (6) costs; and (7) funding. Areas for further research are identified and new roles suggested for the librarian in the electronic age. (34 references)…
Descriptors: Costs, Library Personnel, Library Role, Library Services
CD-ROM Training: What Do the Patrons Want?
Peer reviewed Peer reviewed
Allen, Gillian – RQ, 1990
This survey of library patrons gathered data about training needs and methodologies for CD-ROM users. Data from 87 inexperienced CD-ROM users and 31 experienced users were analyzed. Patrons especially wanted training in search strategy, procedures, Boolean logic, and equipment. Females rated the importance of training higher than males, and…
Descriptors: Academic Libraries, Higher Education, Library Instruction, Library Services
The Impact of CD-ROM on Reference Departments.
Peer reviewed Peer reviewed
Salomon, Kristine – RQ, 1988
A survey of 121 academic libraries examined five general areas of CD-ROM use: (1) user and librarian acceptance; (2) impact on the printed source; (3) cost; (4) assistance and maintenance; and (5) user confusion with multiple computer resources. A copy of the questionnaire is appended. (12 references) (MES)
Descriptors: Academic Libraries, Costs, Higher Education, Library Surveys
CD-ROM Troubleshooting Manual: Support for Reference Desk Librarians.
Peer reviewed Peer reviewed
Nipp, Deanna; Shamy, Salwa – RQ, 1992
Discusses the impact of CD-ROM services on reference departments and describes the development of a troubleshooting manual for the Library of Science and Medicine at Rutgers University. The seven steps followed in writing the manual are presented, and it is noted that it has proved to be an effective support for reference and CD-ROM services. (21…
Descriptors: College Libraries, Equipment Maintenance, Formative Evaluation, Guidelines
U-Search: A User Study of the CD-ROM Service at the University of North Carolina at Chapel Hill.
Peer reviewed Peer reviewed
Bucknall, Tim; Mangrum, Rikki – RQ, 1992
Reports results of an electronic survey of users of CD-ROM databases at a university library. Data are presented on experience level, database selection, how users learned of the service, use of multiple databases, favorite features, user satisfaction, preferred source of help, research strategies, and use of printed versions. A copy of the…
Descriptors: College Libraries, Databases, Higher Education, Library Services
The Delivery of Reference Services in a CD-ROM LAN Environment: A Case Study.
Peer reviewed Peer reviewed
Barbuto, Domenica M.; Cevallos, Elena E. – RQ, 1994
This case study examines the implications of the installation and expansion of a CD-ROM local area network (LAN) in the Hofstra University library based on a survey of users' perceptions. Topics discussed include perceived strength of the periodicals collection; training issues; economic factors; physical space; and reference personnel. (eight…
Descriptors: Academic Libraries, Case Studies, Economic Factors, Higher Education
End-User Searching: Program Review and Future Prospects.
Peer reviewed Peer reviewed
Barbuto, Domenica M.; Cevallos, Elena E. – RQ, 1991
Describes a survey of library users at Hofstra University that was conducted to determine how well end-user search services satisfy information needs and the extent to which users apply concepts and techniques emphasized in the training program. The impact of thesaurus use is examined and modifications in training are recommended. (four…
Descriptors: College Libraries, Databases, Futures (of Society), Higher Education