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Allen, Gillian – RQ, 1989
Describes a study that examined patron response to and success in using bibliographic databases on CD-ROM. Perceived needs for training and satisfaction with the system were measured by asking patrons about ease of use, search success, their need for assistance, and preferences for CD-ROM or print research tools. The questionnaire used is…
Descriptors: Academic Libraries, Attitudes, Bibliographic Databases, Higher Education
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Hilchey, Susan E.; Hurych, Jitka M. – RQ, 1985
Based on questionnaires collected from 1980 to mid-1984, this study evaluates user satisfaction with online reference services at Northern Illinois University Library. Highlights include frequency of databases searched, relevance of references, search value, defining and measuring information needs, and suggestions for improvement of service and…
Descriptors: College Libraries, Databases, Higher Education, Library Services
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Diaz, Karen R. – RQ, 1997
Describes a study conducted at Ohio State University libraries that gauged success using the Library Resources Network by having 43 users complete an exercise that forced them to make database selections, use a variety of database interfaces, and select appropriate terminology. Sample screen displays and the questionnaire used are appended.…
Descriptors: Academic Libraries, Computer Interfaces, Computer Networks, Databases
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Bucknall, Tim; Mangrum, Rikki – RQ, 1992
Reports results of an electronic survey of users of CD-ROM databases at a university library. Data are presented on experience level, database selection, how users learned of the service, use of multiple databases, favorite features, user satisfaction, preferred source of help, research strategies, and use of printed versions. A copy of the…
Descriptors: College Libraries, Databases, Higher Education, Library Services
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Condic, Kristine Salomon; Lepkowski, Frank J. – RQ, 1994
Describes a survey of academic librarians that investigated issues relating to CD-ROM indexes, including print index cancellations; cost versus other factors in cancellations; database vendors' charging structure; CD-ROM durability; student preference for CD-ROM over print; and effective use without librarian assistance. (22 references) (LRW)
Descriptors: Academic Libraries, Costs, Databases, Higher Education
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Barbuto, Domenica M.; Cevallos, Elena E. – RQ, 1991
Describes a survey of library users at Hofstra University that was conducted to determine how well end-user search services satisfy information needs and the extent to which users apply concepts and techniques emphasized in the training program. The impact of thesaurus use is examined and modifications in training are recommended. (four…
Descriptors: College Libraries, Databases, Futures (of Society), Higher Education