Describes a study that examined patron response to and success in using bibliographic databases on CD-ROM. Perceived needs for training and satisfaction with the system were measured by asking patrons about ease of use, search success, their need for assistance, and preferences for CD-ROM or print research tools. The questionnaire used is…

Describes 3.5 years' experience using BRS/After Dark and Dialog's Knowledge Index as the main systems of choice in the mediated search service of a department library on a large academic campus. Factors discussed include average use, costs, databases offered, system capabilities, comparisons of the two systems, and limitations of the systems. (13…

Ohio State University Library studied abilities of undergraduates to identify correct sources for answering reference questions when using the online catalog and the Sourcefinder database with its new Question Unit feature. Users located subjects and instructions at a greater percentage with Sourcefinder than with the online catalog. Topics…

Describes a study of faculty members at Texas A&M University that was conducted to determine whether they were searching online databases from their own offices and labs rather than from the library. Cost-effective methods of providing access to online databases by libraries are discussed, and future studies are described. (five references)…

Reports results of an electronic survey of users of CD-ROM databases at a university library. Data are presented on experience level, database selection, how users learned of the service, use of multiple databases, favorite features, user satisfaction, preferred source of help, research strategies, and use of printed versions. A copy of the…