These guidelines developed by the Genealogy Committee of the History Section of the Reference and Adult Services Division of the American Library Association are intended to assist public libraries providing beginning genealogical collections and services. They cover collection development, personnel, access, and fiscal considerations. (EA)

Suggests guidelines for library service to college and high school debaters: (1) learn how educational debate is structured; (2) assess the level of debate activity in the area; (3) determine appropriate levels of service; (4) evaluate and/or supplement existing resources; (5) provide services required; and (6) provide recognition. (37 references)…

This discussion of collection management techniques emphasizes planning, collection strategies, and active selection. It is argued that policies and methodologies for applying collection management principles to reference collections are needed, and briefly describes the recently created Collection Development and Evaluation Section of the…

This survey of rural and suburban libraries produced over 660 usable responses on special problems of rural libraries. Nearly half of libraries had budgets of under $30,000; about half did not have M.L.S. degree-holding staff members; majority participated in cooperative system; many reported inadequate reference resources; and isolation was major…

This survey of public library use in Arthur, Illinois, reveals that 14 percent of nearby Amish population have purchased nonresident, family library cards. Comparison with rural populations in downstate Illinois and library use in Ohio Amish settlements suggests changes in Amish culture and role of public libraries near Amish settlements. Includes…

Difficulties involved with serving users are well known, but until now no one has tried to determine the percentage of those users who have questions but don't ask the librarian for assistance. This survey attempts to identify such users and discover why they don't ask. (16 references) (DH)

Provides background on concept mapping and discusses concept maps drawn by library science graduate students in a reference and information services course. Applications of concept mapping of significance to librarians--in reference service, instruction, and research--are considered. Several sample concept maps are included. (19 references) (MES)

The history of the Reference and Adult Services Division (RASD) of the American Library Association is traced from the creation of the individual adult and reference service divisions through the merger that formed RASD. Focuses on the origin, structure, and activities of the division and on the individuals responsible for the development of RASD.…

Examines interlibrary loan (ILL) charges for photocopied material at two academic libraries, the University of Arizona and the University of Nevada, Reno. Statistics were reported for separate academic units to determine which were the most active users and which were charged the most, and recommendations are made for dealing with ILL charges.…

Compares the effectiveness of five online systems in facilitating interlibrary services. The OCLC Interlibrary Loan (ILL) subsystem, the Research Libraries Group (RLG) Message System, the University of Toronto Library Automation System (UTLAS), and two others are evaluated with respect to the request verification, location, request transmission,…

Describes a workshop program for patron instruction in the use of the Ohio State University Libraries' Library Control System (LCS), a circulation system that is evolving into an online catalog. The instructional objectives, attendance levels, participant characteristics, and success of the workshops are outlined, and seven references are…

The University of Washington (Seattle) developed an administrative process that integrates user needs assessment. The user-centered library is defined and assessment initiatives including policies, surveys, analysis of resource allocation, and professional development are discussed. (AEF)

Discusses how to develop library collections for Spanish-speaking users based on a presentation at the 1994 ALA (American Library Association) annual convention in Miami Beach (Florida). Highlights include selection and acquisition tools, reviewing media, vendors, keeping collections current, distributors and booksellers, administrative and…

Presents the results of a survey of academic libraries belonging to the Association of Research Libraries (ARL) concerning the availability and accessibility of OCLC (via dedicated or dial access terminals) for use by reference personnel. The methodology of the survey is described and data are presented in five tables. (JL)

The recent resurgence of interest outside the library field in independent study and the development of formal programs for nontraditional study provide new opportunities for public libraries to serve the independent learner. (Author)