Descriptor
| Higher Education | 2 |
| Library Research | 2 |
| Reference Services | 2 |
| Academic Libraries | 1 |
| College Libraries | 1 |
| Databases | 1 |
| Electronic Libraries | 1 |
| Evaluation | 1 |
| Improvement | 1 |
| Internet | 1 |
| Librarians | 1 |
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Source
| RSR: Reference Services Review | 2 |
Author
| Herman, Douglas | 1 |
| Tenopir, Carol | 1 |
Publication Type
| Journal Articles | 2 |
| Reports - Descriptive | 2 |
| Historical Materials | 1 |
| Reports - Evaluative | 1 |
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Peer reviewedHerman, Douglas – RSR: Reference Services Review, 1994
Describes a multifaceted evaluation of the Brandeis model of reference services, which included how the model was defined, direct observation of librarians, unobtrusive study, and a focus group project to gauge patron response. Results of the study and needed improvements are discussed. A sidebar article describes the Brandeis model. (22…
Descriptors: College Libraries, Evaluation, Higher Education, Improvement
Peer reviewedTenopir, Carol – RSR: Reference Services Review, 1999
Considers the increase in the variety of electronic reference options in academic libraries based on surveys of ARL (Association of Research Libraries) members. Discusses online catalogs; CD-ROM databases; World Wide Web access; and changes in library instruction, including formal instruction, point-of-use instruction, and Internet instruction.…
Descriptors: Academic Libraries, Databases, Electronic Libraries, Higher Education
