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RSR: Reference Services Review | 1 |
Author
Stephenson, Nina K. | 1 |
Publication Type
Journal Articles | 1 |
Reports - Descriptive | 1 |
Reports - Evaluative | 1 |
Tests/Questionnaires | 1 |
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Stephenson, Nina K. – RSR: Reference Services Review, 1995
Discusses an in-service cross-training program designed for reference desk workers at the University of New Mexico Library. Describes the reference department and provides an overview of cross training. Highlights include training issues, a needs assessment questionnaire, program implementation, and evaluation. Four appendices provide sample…
Descriptors: Academic Libraries, Inservice Education, Institutes (Training Programs), Library Personnel