Identifies the major aspects of reference service and develops three theories of reference work (minimum, middling, and maximum) based on the application of these activities in various types of libraries. A case is then made for amplified reference services, and suggestions are offered for dealing with the problems of reference service expansion.…

Argues that the primary purpose of the school library is to provide information, and discusses selection policies, the librarian's teaching responsibilities, the need for clerical assistance, and centralized processing in this context. A vision of the school library as information center is presented with summaries of the roles of teachers, the…

The relation between library instruction and the reference function is explored, noting characteristics and aims of both functions, terminology (bibliographic instruction and library instruction), user attitudes toward library use, correlation of the two services, and purposes of both bibliographic instruction and the reference process. Sixteen…

Discussion of the role of library resources in the formulation of theatrical performance features the dramaturg, the professional researcher on a theater's staff. Topics include an empirical approach to performance; how theater artists use libraries; the dramaturg as model; researching the text; dramaturgical case studies; and relationships…

Discusses whether librarians should aim to give "answers" (attempt to answer information need) or "clues" (instruct user in use of information sources) when responding to users' questions. Peripheral factors concerning questions (when, how, where, why, what), cost and benefits, and approaches associated with academic library…

Discussion of humanities research focuses on the humanist patron as author of the text. Highlights include the research process; style of expression; interpretation; multivocality; reflexivity; social validation; repatriation; the image of the library for the author; patterns of searching behavior; and reference librarian responses. (37…

Outlines the current socioeconomic conditions within the United States and explores the effect of these trends on libraries and information services. The resulting obstruction of information mediation is discussed, and recommendations for professionals seeking to maintain their role as information mediators are offered. (58 references) (LRW)

Presents a fictional scenario of library reference service for the first part of the 21st century. Examines 10 major social trends for the 1990s; critiques services in terms of these trends and notes the library's role and the need to incorporate them into reference services. (Author/AEF)

Addresses the need for reference librarians to reassess their service priorities and service delivery methods to operate efficiently and compete effectively with commercial information services. Highlights include inappropriate use of librarians' time; inefficient service delivery methods; cost effectiveness; and a consultation model of service…

Discusses the librarian's intermediary role in the dissemination of information. The user's information-seeking process, reference negotiation, and bibliographic instruction are also considered, and an overview of this theme issue is provided. (LRW)

Discusses the image and natural dynamics of an individual mode of library instruction in which the reference librarian serves as a role model by showing individual students or classes a searcher in action, working with ideas as well as index terms. Twenty-four sources are given. (EJS)

Considers future possibilities and needs in libraries, including fewer acquisitions due to rising costs; the demise of older materials; the influence of the nature of access on the direction of scholarly inquiry, i.e., the influence of technology; using electronic resources appropriately; and questioning established routines. (LRW)

Discussion of the need for library adult education as a component of public library reference services highlights trends (increase in adult population, technological changes) and their implications (continuing education for librarians), goals of library adult education, importance of instructional objectives, and evaluation. References and a…

Discussion of techniques of response to the reference query from public librarian's point-of-view covers patron's need-motivation; structuring library instruction program (teaching skills related to encyclopedia use, library instruction on special subjects-health); and assisting patron in gathering materials on-site and through use of…

Discusses the role of academic librarians as mediators between the scholar and the information system. Censorship through academic peer review is described; censorship and suppression that takes place during academic controversy is addressed; and examples of suppression and censorship, including the correction of errors and conflicts of interest,…