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Van Fleet, Connie – Reference Librarian, 1995
Reference librarians can adapt services for older adults through interviews using interpersonal communication skills. Reader's advisory services, programming, and outreach activities should be focused to target older adult users. Information about issues of family relationships, health, housing, legal and financial affairs, and leisure can be…
Descriptors: Information Sources, Interpersonal Communication, Interviews, Library Development

Folster, Mary B. – Reference Librarian, 1995
Reviews studies exploring the information-seeking behavior of social science researchers and discusses implications for the development of reference services. Identifies the importance of journals, use of citation information from journals, colleagues and conferences as information sources, and infrequent use of library resources. (Author/AEF)
Descriptors: Behavior, Conferences, Information Seeking, Information Services

Gelfand, Julia – Reference Librarian, 1999
Includes citations to five articles written by Charles Bunge related to reference sources and provides an overview of his views on reference materials. Highlights include sources with the most information; images and illustrative material, especially in light of technology; and collection development, including reviewing tools. (LRW)
Descriptors: Bibliographies, Illustrations, Information Sources, Library Collection Development