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Academic Libraries	2
Document Delivery	2
Interlibrary Loans	2
Library Collection Development	2
Library Services	2
Access to Information	1
Cost Effectiveness	1
Higher Education	1
Information Networks	1
Information Services	1
Library Materials	1
Library Networks	1
Library Planning	1
Ownership	1
Program Implementation	1
Shared Resources and Services	1
User Needs (Information)	1
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Reference Librarian

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Kinder, Robin	1
Schafer, Jay	1
Thornton, Glenda A.	1

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Journal Articles	2
Reports - Descriptive	2

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Introduction: Four Views of Document Delivery Service.

Peer reviewed

Kinder, Robin – Reference Librarian, 1999

Briefly describes the elements of document delivery and provides an introduction to four articles that discuss the planning and process of implementing document delivery in four university libraries. Major themes discussed include collection-development issues; user needs and expectations; and the reorganization of the libraries to incorporate…

Descriptors: Academic Libraries, Document Delivery, Higher Education, Information Networks

From Ownership to Access: Re-Engineering Library Services.

Peer reviewed

Schafer, Jay; Thornton, Glenda A. – Reference Librarian, 1999

Describes the restructuring of a traditional Interlibrary Loan Department at the Auraria Library, University of Colorado at Denver, into Information Delivery/Interlibrary Loan (ID/ILL) and its move to Collection Development Services. Discusses cost-effectiveness of ownership versus access; the collection philosophy; and components of the ID/ILL…

Descriptors: Academic Libraries, Access to Information, Cost Effectiveness, Document Delivery