Reviews the literature on academic librarian's increased teaching role with the emergence of the Internet; discusses the changing student populations who require instruction and the skills students need for information literacy; and reviews how the Internet has affected teaching strategies, including Web-based instruction and integrating…

Discusses the role of technology in library reference interactions and suggests the need to focus more on what the users bring to the reference interaction. Topics include how the Internet impacts reference; the role of information literacy; representational and system models; users' mental models; studies in mental models; and reconstructing…

Discusses some of the problems created by the introduction of the Internet to academic library services. Topics include problems with the structure of the Internet, librarians' training on the Internet, the preparedness of current users for the Internet, and the impact on bibliographic instruction. (Author/LRW)