Focuses on advantages and disadvantages of centralizing the administration of a bibliographic instruction program in the academic library reference department, noting objectives in administration of such a program; concerns to be addressed prior to deciding who, within organizational structure, administers program; and administration through…

This study compares attitudes of top level academic library managers with those of middle managers toward the provision of bibliographic instruction. Highlights include hypotheses and research questions; review of literature (doctoral dissertations, journal articles, reports, guidelines); methodology (design, population and sample, data…

Twelve articles describe the impact of library technologies on reference services. Staff training, the academic librarian as teacher and information provider, decision-making models for planning reference services, patron database access options, management of reference services, systemwide electronic access, and the electronic library are among…

Presents an administrative overview on planning needed to implement information technology-based reference and instructional services in academic libraries. Discusses staffing; troubleshooting; fund raising and budget development; consortia and digital resources; and the need for continuing education. (LRW)