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Strife, Mary L. – Reference Librarian, 1994
Considers ethical issues faced by special libraries concerning access to information and the needs of clients, the organization, and society. Topics discussed include collection development policies; physical access; user fees; organizational loyalty versus intellectual freedom; social responsibility; and personal values. (Contains 10 references.)…
Descriptors: Access to Information, Ethics, Information Needs, Intellectual Freedom
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Barsh, Adele L.; Jackson, Meliza – Reference Librarian, 1996
Reports on a use of computer-aided instruction and multimedia technology in an outpatient library to meet the information needs of people who have severe and persistent mental illnesses. Topics include funding, special needs related to schizophrenia, computers in mental health rehabilitation, collection development, and library usage. (Author/LRW)
Descriptors: Computer Assisted Instruction, Information Needs, Library Collection Development, Library Funding
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LaGuardia, Cheryl; And Others – Reference Librarian, 1993
Describes the library instruction program at the University of California Santa Barbara, which uses a team-teaching method to cope with reduced staff and increased enrollment, collection, and teaching responsibilities. The benefits include a sense of departmental teamwork, improved student library literacy, and faculty and student goodwill. (EAM)
Descriptors: College Libraries, Enrollment, Faculty, Higher Education
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Kinder, Robin – Reference Librarian, 1999
Briefly describes the elements of document delivery and provides an introduction to four articles that discuss the planning and process of implementing document delivery in four university libraries. Major themes discussed include collection-development issues; user needs and expectations; and the reorganization of the libraries to incorporate…
Descriptors: Academic Libraries, Document Delivery, Higher Education, Information Networks
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Nuckolls, Karen A.; And Others – Reference Librarian, 1992
Four articles address human factors in libraries, including (1) working with staff and users during library automation; (2) the concepts of diversity and multiculturalism when assessing reference staff and collections; (3) a mentoring program for librarians undergoing tenure review; and (4) patron privacy and the accountability of the reference…
Descriptors: Academic Libraries, Academic Rank (Professional), Accountability, Cultural Pluralism
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Keller, Shelly G. – Reference Librarian, 1996
Libraries need to take a new approach to community relations and marketing to respond to demographic changes and users who need new competencies to compete in the job market. Highlights include improving access; collection development; programs and services; staff development and recruitment; funding; and evaluation of effectiveness of services.…
Descriptors: Access to Information, Change Agents, Change Strategies, Community Relations