Descriptor
Source
| Reference Librarian | 6 |
Author
| Blandy, Susan Griswold | 1 |
| Castro, Rafaela | 1 |
| Chabran, Richard | 1 |
| McCann, Linda | 1 |
| Moody, Marilyn K. | 1 |
| Nuckolls, Karen A. | 1 |
| Samson, Sue | 1 |
| Wallach, Ruth | 1 |
Publication Type
| Journal Articles | 6 |
| Reports - Descriptive | 4 |
| Opinion Papers | 3 |
| Reports - Research | 2 |
| Guides - Non-Classroom | 1 |
| Information Analyses | 1 |
| Reference Materials -… | 1 |
| Reports - Evaluative | 1 |
Education Level
Audience
Location
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Peer reviewedSamson, Sue – Reference Librarian, 1999
Reviews two projects incorporating document delivery into ready reference and acquisitions and provides an analysis of four major document-delivery vendors, as part of a research project funded by the University of Montana (Missoula) Faculty Grant Program and the Mansfield Library. Findings support integration of document delivery within a…
Descriptors: Academic Libraries, Access to Information, Document Delivery, Higher Education
Peer reviewedMcCann, Linda; Wallach, Ruth – Reference Librarian, 1999
Discusses new technologies and the value of one-on-one personalized interaction in the reference environment and reports results of an informal survey of practitioners that investigated their views on the influences of theoretical models and new technologies on reference service. Highlights include collection development; interpersonal relations;…
Descriptors: Interpersonal Communication, Interpersonal Relationship, Librarian Attitudes, Library Collection Development
Peer reviewedCastro, Rafaela; Chabran, Richard – Reference Librarian, 1994
Discussion of the development of the discourse of diversity highlights a report from the Librarian's Association of the University of California that addressed cultural diversity in academic libraries. Topics discussed include developing culturally diverse collections; access; reference services; bibliographic instruction; and recruitment,…
Descriptors: Academic Libraries, Access to Information, Cultural Differences, Higher Education
Peer reviewedBlandy, Susan Griswold – Reference Librarian, 1994
Discusses ways in which academic and public librarians can provide help with multicultural and international topics in spite of unhelpful subject headings and weak collections, including an awareness of cultural bias; collection policies to support diversity; relearning the collections and access strategies; and restructuring reference searches.…
Descriptors: Academic Libraries, Cultural Awareness, Cultural Differences, Cultural Pluralism
Peer reviewedNuckolls, Karen A.; And Others – Reference Librarian, 1992
Four articles address human factors in libraries, including (1) working with staff and users during library automation; (2) the concepts of diversity and multiculturalism when assessing reference staff and collections; (3) a mentoring program for librarians undergoing tenure review; and (4) patron privacy and the accountability of the reference…
Descriptors: Academic Libraries, Academic Rank (Professional), Accountability, Cultural Pluralism
Peer reviewedMoody, Marilyn K.; And Others – Reference Librarian, 1992
Presents seven articles that discuss reference librarians and technical services librarians; evaluating online public access catalogs; bibliographic instruction and CD-ROMs; interactive multimedia and electronic media in academic libraries; open versus closed stacks for academic library periodical collections; policies and procedures manuals as…
Descriptors: Academic Libraries, Accountability, Evaluation Methods, Guides
