Descriptor
Source
| Reference Librarian | 3 |
Publication Type
| Journal Articles | 3 |
| Opinion Papers | 2 |
| Information Analyses | 1 |
| Reports - Descriptive | 1 |
| Reports - Evaluative | 1 |
| Reports - Research | 1 |
Education Level
Audience
Location
| California | 1 |
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What Works Clearinghouse Rating
Peer reviewedRoberts, Kay – Reference Librarian, 1994
Describes the process of question referral in California's second-level reference centers where questions are referred by public librarians, and provides examples of questions and sources typical of humanities research. Topics include the varied clientele and the use of databases, reference files, library collections, organizations, special…
Descriptors: Databases, Humanities, Information Centers, Information Sources
Peer reviewedRothstein, Samuel – Reference Librarian, 1989
Considers trends in measurement and evaluation of reference service and summarizes research findings on the importance of reference work, library clientele, reference questions, duties of the reference librarians, and the effectiveness of reference service. Measures for the organization and performance of reference work, the adequacy of reference…
Descriptors: Academic Libraries, Evaluation Methods, Higher Education, Library Collections
Peer reviewedBlandy, Susan Griswold – Reference Librarian, 1994
Discusses ways in which academic and public librarians can provide help with multicultural and international topics in spite of unhelpful subject headings and weak collections, including an awareness of cultural bias; collection policies to support diversity; relearning the collections and access strategies; and restructuring reference searches.…
Descriptors: Academic Libraries, Cultural Awareness, Cultural Differences, Cultural Pluralism
