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Cooperative Reference Service.
Peer reviewed Peer reviewed
Orgren, Carl F. – Reference Librarian, 1994
Examines the current state of cooperative reference services through a review of the literature and interviews with librarians involved in cooperative services. Topics discussed include the need for cooperative reference services; structure, staffing, and funding; the use of communications technology; and factors to consider in planning…
Descriptors: Communications, Information Technology, Interviews, Library Cooperation
On the Economics of Reference Service: Toward a Heuristic Model for an Uncertain World.
Peer reviewed Peer reviewed
Kuhlman, James R. – Reference Librarian, 1995
An econometric model of library reference service is suggested for revision and improvement of current services. Discussion focuses on costs and budgets, expanding needs, and community support. (AEF)
Descriptors: Budgets, Community Support, Cost Effectiveness, Econometrics
Information Needs of Special Populations: Serving People with Mental Illnesses Using Computer Aided Instruction in a Multimedia Library for Outpatients.
Peer reviewed Peer reviewed
Barsh, Adele L.; Jackson, Meliza – Reference Librarian, 1996
Reports on a use of computer-aided instruction and multimedia technology in an outpatient library to meet the information needs of people who have severe and persistent mental illnesses. Topics include funding, special needs related to schizophrenia, computers in mental health rehabilitation, collection development, and library usage. (Author/LRW)
Descriptors: Computer Assisted Instruction, Information Needs, Library Collection Development, Library Funding
The Follett Report: A Blueprint for Library/Information Provision in British Universities.
Peer reviewed Peer reviewed
Ratcliffe, Frederick W. – Reference Librarian, 1996
Describes a report (published in 1993) on British university libraries. The report addresses funding problems, the growth in desktop and electronic publishing and resulting archiving and preservation issues, the increased number of university students, the impact of information technology on the transmission and storage of information, and the…
Descriptors: Academic Libraries, Archives, Desktop Publishing, Electronic Publishing
Valuing Diversity: Students Helping Students.
Peer reviewed Peer reviewed
Judd, Blanche E.; And Others – Reference Librarian, 1994
Describes the Library Reference Assistant Program at the State University of New York College at Oswego that was developed to recruit and instruct students of color and nontraditional students in assisting librarians at the reference desk. Topics discussed include financial support; collaboration; costs; and training and evaluation. (Contains…
Descriptors: College Libraries, Cooperation, Costs, Cultural Awareness
The Secret Power of Community Connections.
Peer reviewed Peer reviewed
Keller, Shelly G. – Reference Librarian, 1996
Libraries need to take a new approach to community relations and marketing to respond to demographic changes and users who need new competencies to compete in the job market. Highlights include improving access; collection development; programs and services; staff development and recruitment; funding; and evaluation of effectiveness of services.…
Descriptors: Access to Information, Change Agents, Change Strategies, Community Relations